Frequently Asked Questions

Rapunzel Hair Oil is a botanical hair-and-scalp ritual inspired by family knowledge passed down through generations. It combines 24 carefully selected herbs with cold-pressed botanical oils and is slowly infused for two full weeks.

Apply a small amount directly to the scalp and gently massage with your fingertips. Distribute any remaining oil through the lengths, leave it on as directed on your product label, then wash thoroughly with shampoo.

For a consistent routine, use it one to two times per week unless the instructions on your product label recommend otherwise. Adjust the amount and frequency to suit your hair and scalp.

It is designed for a wide range of hair types and textures. If your scalp is sensitive, patch test first and discontinue use if irritation occurs.

Every hair journey is different. Results depend on consistency, individual hair condition, routine, and other factors. We recommend focusing on regular use and documenting your journey over time.

Many customers include botanical oils in color-treated hair routines, but needs vary. Review the ingredient list and consult your stylist if you have recently completed a chemical treatment.

Please review the full ingredient list with your healthcare professional before use during pregnancy or breastfeeding.

Orders are normally processed within the timeframe shown in our Shipping Policy. You will receive a confirmation email and tracking information once your order is on its way.

Please visit our Shipping & Returns page for eligibility, timeframes, and instructions. Contact us with your order number if you need help.

Use our Contact Us form and include your name, email, and order number when applicable. Our team will respond as soon as possible during business days.